Manuals

Improve your aftermarket service and support by providing your customers the information they need, when they need it. The nature of web content makes it easy to create the content only once for publication and maintenance on the web. Customers can learn about extended warranties, required parts and accessories, creating new sales opportunities. Content can be made accessible in a secure manner to reach only those intended to see it.

Retailers, offer your customers the convenience of having the manuals associated with your merchandise available online. Build customer loyalty and increase traffic to your website. Reduce customer anxiety and confusion when searching for information about models sold by your store.

Conversys online manuals enable your customers to:

Search by product, brand or model − Customers can find and go directly to the manual that they need − speeds navigation and enhances customer experience
Receive a multimedia presentation − Customers can watch how-to video demonstrations (how to install, how to troubleshoot, how to repair)− videos are the fastest-growing medium on the web
Shopping cart links with E-commerce integration − Offer extended warranties or ancillary products. Customers can access your e-commerce site directly − creates early purchase opportunity and increases sales
Archiving − Organize products by department, brand and/or model number – creates awareness to brands/models that are no longer supported

More features >>

Conversys can deliver your online manuals in one, two or all three formats depending on your preference:

The Conversys Publication Management Console lets you archive your online manuals as well as understand customer patterns through web analytic reports.

Conversys turnkey solutions include secure webhosting services for your online manuals. Your customers will never know they left your website.

Conversys Inc.
Toll Free: 1-888-503-5106
e-mail: sales@conversysinc.com